Front Office Manager

رأس الخيمة - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 5 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practices
Oversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners
Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded
Conduct colleague performance evaluations on a timely basis including corrective action and coaching. Directly influences the future effectiveness of the hotel through involvement in recruitment hiring training & motivation of Front Office colleagues.
Controls and provides feedback on labour and operational expenses
Monitoring the daily financial goals of the hotel and rooms division the financial goals of the department the LQA TrustYou and Forbes targets on a daily basis
Produces yearly labour and capital budgets for Front Office Raffles Service (PBX) and Business Center
Develops implements and maintains new incentives to motivate colleagues and maximize hotel revenue
Ensures effective utilization & productivity of all colleagues through staff planning hiring scheduling & adhering to budget

Qualifications :

Bachelors degree in Hospitality Management or related field
5 years of experience in hotel front office operations including 2 years in a managerial role
Proven leadership skills with the ability to train motivate and mentor team members
Excellent customer service skills and a passion for delivering exceptional guest experiences
Strong financial acumen and experience in budgeting and revenue management
Proficiency in Property Management Systems (PMS) and Microsoft Office Suite
In-depth knowledge of front office procedures revenue management principles and industry best practices
Excellent problem-solving decision-making and conflict resolution abilities
Strong organizational and time management skills
Ability to work flexible hours including nights weekends and holidays
Familiarity with the local tourism industry and attractions in the Bandung area
Adaptability to changing priorities and ability to work well under pressure
Strong communication and interpersonal skills to interact effectively with guests staff and management

Remote Work :

Employment Type :

Full-time

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practicesOversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conv...

Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practices
Oversees group business reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners
Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded
Conduct colleague performance evaluations on a timely basis including corrective action and coaching. Directly influences the future effectiveness of the hotel through involvement in recruitment hiring training & motivation of Front Office colleagues.
Controls and provides feedback on labour and operational expenses
Monitoring the daily financial goals of the hotel and rooms division the financial goals of the department the LQA TrustYou and Forbes targets on a daily basis
Produces yearly labour and capital budgets for Front Office Raffles Service (PBX) and Business Center
Develops implements and maintains new incentives to motivate colleagues and maximize hotel revenue
Ensures effective utilization & productivity of all colleagues through staff planning hiring scheduling & adhering to budget

Qualifications :

Bachelors degree in Hospitality Management or related field
5 years of experience in hotel front office operations including 2 years in a managerial role
Proven leadership skills with the ability to train motivate and mentor team members
Excellent customer service skills and a passion for delivering exceptional guest experiences
Strong financial acumen and experience in budgeting and revenue management
Proficiency in Property Management Systems (PMS) and Microsoft Office Suite
In-depth knowledge of front office procedures revenue management principles and industry best practices
Excellent problem-solving decision-making and conflict resolution abilities
Strong organizational and time management skills
Ability to work flexible hours including nights weekends and holidays
Familiarity with the local tourism industry and attractions in the Bandung area
Adaptability to changing priorities and ability to work well under pressure
Strong communication and interpersonal skills to interact effectively with guests staff and management

Remote Work :

Employment Type :

Full-time

اعرض المزيد

المهارات المطلوبة

Office Manager Experience
Hotel Experience
Dentrix
Hospitality Experience
Dental Receptionist
Medical office experience
Office Experience
Dental Office Experience
مكتب الإستقبال
خدمات النزلاء
إدارة الفندق
Eaglesoft

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عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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