AI cloud

أبوظبي - الإمارات

الراتب شهرياً: AED 0 - 5,000

تاريخ النشر: نُشرت قبل 22 يوم

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

The NOC Engineer - L1 role requires a professional with 3+ years of experience in a NOC environment. The ideal candidate should possess the following skills and qualifications:

Key Responsibilities:

- Categorize the nature of alerts swiftly

- Define the priority of alert incidents promptly

- Recognize port numbers, IP ranges, subnets, and server device alarms proficiently

- Troubleshoot effectively without Internet access

- Maintain SLA response with zero breaches

- Coordinate independently with cross-functional teams

- Demonstrate strong process knowledge and experience

- Handle NOC monitoring tools adeptly

- Utilize ITSM ticketing tools competently

- Develop SOPs continuously

- Initiate and drive Management Information (MI)

- Perform reporting and analytics tasks proficiently

- Exhibit good communication skills

Requirements:

- ITIL certification is mandatory

- Minimum CCNA/CCNP certification is required

The NOC Engineer - L1 role requires a professional with 3+ years of experience in a NOC environment. The ideal candidate should possess the following skills and qualifications:Key Responsibilities:- Categorize the nature of alerts swiftly- Define the priority of alert incidents promptly- Recognize p...