Business CenterCommunications Supervisor

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 2 يوم

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Oversee Business Center operations ensuring hotel standards and procedures are followed.
Set up and sell boardrooms arrange appointments meetings and provide secretarial services.
Maintain appropriate stock levels for Business Center operations preparing requisitions as needed.
Ensure smooth handover between shifts.
Assign tasks offer assistance and monitor performance suggesting improvements as needed.
Implement and control checklists review and sign the Business Center logbook update activity reports.
Issue daily and monthly reports on Business Center activity and revenue.
Assist AFOM and FOM in administrative duties including monitoring and preparing forecasts/statistics.
Handle guest complaints professionally ensuring satisfaction and resolution.
Socialize with guests provide excellent service ensure guest privacy and confidentiality.
Keep team updated on outlet timings activities internal changes and competitor offerings.
Promote Accor loyalty programs and hotel activities/events.
Act as a hotel ambassador both within and outside the workplace.
Maintain high cleanliness standards use telephone etiquette as per hotel standards.
Foster high morale and positive working relationships within the team.
Adapt to rotating duties within the Front Office Department.
Carry out additional tasks as assigned by AFOM and FOM.

Qualifications :

35 years of experience in a similar role or in business center management
Proven leadership skills with experience in supervising and training staff
Strong communication skills both verbal and written
Proficiency in Microsoft Office Suite and familiarity with business center software and technologies
Excellent customer service skills with a focus on problemsolving and conflict resolution
Demonstrated ability to manage multiple priorities and meet deadlines in a fastpaced environment
Strong analytical and reporting skills
Ability to work flexible hours including evenings and weekends as needed
Knowledge of hospitality industry practices is a plus
Fluency in English required; proficiency in Arabic or other languages is an advantage

Remote Work :

Employment Type :

Fulltime

Oversee Business Center operations ensuring hotel standards and procedures are followed.Set up and sell boardrooms arrange appointments meetings and provide secretarial services.Maintain appropriate stock levels for Business Center operations preparing requisitions as needed.Ensure smooth handover b...

Oversee Business Center operations ensuring hotel standards and procedures are followed.
Set up and sell boardrooms arrange appointments meetings and provide secretarial services.
Maintain appropriate stock levels for Business Center operations preparing requisitions as needed.
Ensure smooth handover between shifts.
Assign tasks offer assistance and monitor performance suggesting improvements as needed.
Implement and control checklists review and sign the Business Center logbook update activity reports.
Issue daily and monthly reports on Business Center activity and revenue.
Assist AFOM and FOM in administrative duties including monitoring and preparing forecasts/statistics.
Handle guest complaints professionally ensuring satisfaction and resolution.
Socialize with guests provide excellent service ensure guest privacy and confidentiality.
Keep team updated on outlet timings activities internal changes and competitor offerings.
Promote Accor loyalty programs and hotel activities/events.
Act as a hotel ambassador both within and outside the workplace.
Maintain high cleanliness standards use telephone etiquette as per hotel standards.
Foster high morale and positive working relationships within the team.
Adapt to rotating duties within the Front Office Department.
Carry out additional tasks as assigned by AFOM and FOM.

Qualifications :

35 years of experience in a similar role or in business center management
Proven leadership skills with experience in supervising and training staff
Strong communication skills both verbal and written
Proficiency in Microsoft Office Suite and familiarity with business center software and technologies
Excellent customer service skills with a focus on problemsolving and conflict resolution
Demonstrated ability to manage multiple priorities and meet deadlines in a fastpaced environment
Strong analytical and reporting skills
Ability to work flexible hours including evenings and weekends as needed
Knowledge of hospitality industry practices is a plus
Fluency in English required; proficiency in Arabic or other languages is an advantage

Remote Work :

Employment Type :

Fulltime

اعرض المزيد

المهارات المطلوبة

الألعاب الرياضية
اللياقة
إدارة المرافق والمنشآت
الزراعة
الاتصالات
أركيكاد

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عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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