Manager Rider Projects Processes

Delivery Hero

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تاريخ النشر: نُشرت قبل 6 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Talabat is seeking a Manager Rider Projects & Processes to lead both strategic projects and all rider process optimization within the Rider Lifecycle function across MENA. This dualfocused role involves managing endtoend projects like EVsRider Loyalty Summer Planning etc  while also defining analyzing improving and standardizing riderrelated processes like Rider clawback Rider Payment Transparency Proof of Delivery etc. Reporting to the Director Rider Lifecycle the candidate will play a key role in ensuring operational efficiency and scalability.

The candidate will collaborate with regional and countrylevel teams across logistics finance legal and HR while also driving Delivery Heros operational agenda. Responsibilities include documenting and streamlining crossfunctional processes identifying root causes of inefficiencies and driving continuous improvement and standardization.

The ideal candidate should have strong analytical and problemsolving skills be detailoriented and demonstrate a track record of delivering results.

 

Whats On Your Plate

  • Develop and implement valuebased process standardization and best practices  for the rider that capture best interest and ensure business growth across all 8 markets

  • Manage stakeholders including legal finance public affairs dispatch and other senior leadership to align strategies with overall business goals

  • Own multiple projects at once to ensure smooth data driven decision making and innovative ideation to improve riders daily experience on the platform

  • Set up cadence for workstreams and communications flow to raise and address blockers ensuring mitigation is in place when needed.

  • Lead a small team of senior specialists responsible for exploring opportunities to further develop our rider processes and project and streamline its and maintenance with the regional team

 

What Did We Order

  • Minimum 5 years of experience in a fastpaced operationsheavy environment preferably in ecommerce platform businesses or lastmile logistics

  • Highly systematic detailoriented and organized with a strong ability to prioritize tasks 

  • SQL & data modeling skills are a plus.

  • Effective Communication & Stakeholder Management: Excellent verbal written and presentation skills with the ability to influence and collaborate with crossfunctional teams senior leadership and business stakeholders.

  • Strong project and product management skills with the ability to translate business needs into operational strategies.


Remote Work :

No


Employment Type :

Fulltime

Talabat is seeking a Manager Rider Projects & Processes to lead both strategic projects and all rider process optimization within the Rider Lifecycle function across MENA. This dualfocused role involves managing endtoend projects like EVsRider Loyalty Summer Planning etc  while also defining analyzi...
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المهارات المطلوبة

  • تركيب إنذار الحريق
  • قيادة الحافلات
  • النقل اللوجستي
  • Jboss
  • تمويل مبتدىء
  • الإدارة و السكرتارية

عن الشركة

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... اعرض المزيد

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