Commercial Portfolio Manager

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 4 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Job Title: Commercial (SME) Portfolio Manager

Term: 12 months

Location: Dubai

Division: Issuing and Processing

Reports to: Head of Product Head of Issuing

Relevant experience: 8-12 years in commercial cards product management SME portfolio development and customer acquisition in the UAE/ GCC region.

Mandatory requirements:

UAE market experience in SME/ Commercial cards
Professional proficiency in English
Experience in card operations onboarding and activation campaigns
Experience in stakeholder management across products credit risk and operations

Purpose of the Project

Support the launch and growth of clients new SME commercial credit card portfolio in the UAE. Drive customer acquisition activation and spend through targeted campaigns and operational excellence

Key Activities

Core Responsibilities and Accountabilities

Lead SME customer acquisition campaigns across digital direct and partner channels to onboard new clients.
Design and implement onboarding journeys to maximize activation and early spend.
Optimize pricing rewards and product features to drive portfolio profitability.
Monitor portfolio performance and identify underutilized segments for targeted spend stimulation.
Collaborate with sales operations and technology teams to ensure seamless card issuance and servicing.
Develop and deliver training programs for internal teams and partners to support SME engagement.
Prepare monthly performance dashboards and insights for senior stakeholders.
Support expansion into new SME verticals through tailored propositions.
Leverage companys assets and tools to enhance product delivery and campaign execution.

KPIs

SME card acquisition volume (monthly target)
Activation rate within first 30 days Monthly spend per active SME card
Portfolio revenue growth (%)
Campaign ROI and conversion rate
SLA adherence for onboarding and servicing
Training effectiveness (feedback score)
Fraud rate (% of transactions flagged)
Time-to-market for new SME card features

Knowledge and Experience

Must-have:

Full lifecycle of SME/commercial card product management
Experience in onboarding activation and spend stimulation strategies
Familiarity with GCC SME market dynamics and regulatory environment
Strong analytical and reporting capabilities

Nice-to-have:

Arabic language proficiency (Verification Needed)
Experience with B2B payments and supplier enablement
Knowledge of TSYS Prime or similar card platforms (Verification Needed)
Experience with card scheme tools and mandates

Mandatory Skills**

Campaign design and execution (digital direct partner)
Portfolio analytics (SQL/Excel)
Product pricing and rewards optimization
Stakeholder management across product credit risk and operations
Training design and delivery
Scheme rule interpretation (Verification Needed)
Familiarity with onboarding systems and card issuance platforms (Verification Needed)

Job Title: Commercial (SME) Portfolio Manager Term: 12 months Location: Dubai Division: Issuing and Processing Reports to: Head of Product Head of Issuing Relevant experience: 8-12 years in commercial cards product management SME portfolio development and customer acquisition in the UAE/ GCC region....