Front Office Intern
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
09-10-2025
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Deal with the arrival and departure processes for all guests ensuring the accuracy of data in all systems.
Greet and assist guests in a warm courteous and professional manner.
Handle credit transactions ensuring the accuracy of guest billing.
Handle guest complaints and inquiries promptly in a professional and empathetic manner aiming for swift and satisfactory resolution and striving to resolve issues to ensure guest satisfaction.
Ensure guests receive accurate and timely information about hotel amenities services and local attractions.
Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions restaurants and services.
Stay one step ahead of guests needs record and act on their preferences and handle their messages requests questions and concerns.
Ensure all telephone calls are answered as quickly and efficiently as possible.
Report any issues to the correct department and check to ensure the work has been completed.
Ensure that the reception and public areas are clean tidy and presentable at all times.
Qualifications :
Someone who understands celebrates and embraces the Rixos brand values.
Ability to multitask and work in a fast-paced environment.
Proactive positive energetic dynamic emphatic team-worker with a high-level attention to detail and passion for hospitality.
Excellent verbal and written communication skills.
You make people feel good - your team guests and colleagues alike. You make a positive impact.
You learn quickly and adapt to SLSs unique culture.
You are humble and open to ideas. We leave our ego at the door and help get things done.
Youre up for doing things differently and trying (almost) everything once.
You want to be part of a team that works hard supports each other and has fun along the way.
Youre studying a bachelors/masters degree in hospitality or a related field.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Abinitio
- تحدث العربية
- مجالسة الأطفال
- محاماة
- دعم الإدارة
- طائر الطنان
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
