Chief Concierge

رأس الخيمة - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت منذ أكثر من 30 يومًا

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirements
Provides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of interest to guests
Recommends first and foremost the hotels own Food and Beverage outlets before outside restaurants with full knowledge of the outlets (e.g. cuisine operating times etc.
Ensures the lobby is always kept in an orderly fashion
Prepares efficient work and vacation schedules for Concierge Doorman and Bell Services taking into consideration project occupancy and forecasts and large group movements
Ensures that all Concierge Doormen Valet and Bell staff are neat clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
Handle problems associated with guests and liaised with department heads or executive management in the absence of the Director of Operations
Maintains a comprehensive current and guest focused set of departmental standards and procedures and implements them through onthejob training
Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs
Conducts probation and formal performance appraisal discussions; coaches counsels and disciplines staff providing constructive feedback to enhance performance
Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous efficient and professional manner commensurate the hotel brand.

Qualifications :

Strong Concierge and Front Office skills and knowledge.
Minimum 2 years at a management level of a luxury hotel.
Possesses good computer and property management system skills.
Excellent communication skills in English oral and written. Knowledge of local and foreign languages is an advantage.
Outstanding guest relations skills.
Able to work a flexible schedule including weekends and holidays

Remote Work :

Employment Type :

Fulltime

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirementsProvides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of...

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirements
Provides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of interest to guests
Recommends first and foremost the hotels own Food and Beverage outlets before outside restaurants with full knowledge of the outlets (e.g. cuisine operating times etc.
Ensures the lobby is always kept in an orderly fashion
Prepares efficient work and vacation schedules for Concierge Doorman and Bell Services taking into consideration project occupancy and forecasts and large group movements
Ensures that all Concierge Doormen Valet and Bell staff are neat clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
Handle problems associated with guests and liaised with department heads or executive management in the absence of the Director of Operations
Maintains a comprehensive current and guest focused set of departmental standards and procedures and implements them through onthejob training
Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs
Conducts probation and formal performance appraisal discussions; coaches counsels and disciplines staff providing constructive feedback to enhance performance
Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous efficient and professional manner commensurate the hotel brand.

Qualifications :

Strong Concierge and Front Office skills and knowledge.
Minimum 2 years at a management level of a luxury hotel.
Possesses good computer and property management system skills.
Excellent communication skills in English oral and written. Knowledge of local and foreign languages is an advantage.
Outstanding guest relations skills.
Able to work a flexible schedule including weekends and holidays

Remote Work :

Employment Type :

Fulltime

اعرض المزيد

المهارات المطلوبة

Mold Remediation
تخطيط التعاقب
Employee Evaluation
Basic Math
Host/Hostess Experience
Restoration
Restoration Industry Experience
Water Damage Restoration
Emergency Management
Auto Restoration
Fire Restoration
Financial Report Interpretation

قدم الآن

عن الشركة

Minor International

In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد

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