Sr Specialist Rider Experience

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: 15-08-2025

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Whats On Your Plate

Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction.
Develop Reward and Benefits Program (points calculation and partner redemption).
Continuously obtain and systematically organize rider feedback through surveys focus groups and competitive analysis. Ensure local teams are equipped to conduct effective focus groups and capture valuable insights for continuous improvement.
Monitor and analyze rider experience metrics and feedback. Implement quality assurance processes to maintain high standards and ensure project deliverables meet or exceed expectations. Present highlevel insights and actionable recommendations to executive leadership regularly.
Collaborate with dispatch logistics product engineering regional and local operations and marketing teams to ensure seamless project and alignment with company objectives. Serve as the key liaison among Delivery Hero country logistics and regional teams managing both internal and external relations including crossfunctional teams and senior leadership.

Qualifications :

What Did We Order

4 years of relevant professional experience Partnership Ninja Knowledge of the logistics or transportation industry particularly within the MENA region is advantageous.
Strong strategic and analytical approach to partnership and relationshipbuilding with the ability to communicate product value effectively to partners.
Best practices knowledge in project management and partnership development
Proficiency in Google Sheets and Google Slides
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong negotiation and relationshipbuilding skills to secure valuable partnerships with the ability to understand partner needs and align them with rider benefitsLeverages analytical thinking to assess partnership opportunities and evaluate ROI.
Strong written and verbal English and Arabic (preferred) communication skills across a wide range of stakeholders
A selfstarter attitude thats comfortable with constant change

Remote Work :

Employment Type :

Fulltime

Whats On Your PlateContribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction.Develop Reward and Ben...

Whats On Your Plate

Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction.
Develop Reward and Benefits Program (points calculation and partner redemption).
Continuously obtain and systematically organize rider feedback through surveys focus groups and competitive analysis. Ensure local teams are equipped to conduct effective focus groups and capture valuable insights for continuous improvement.
Monitor and analyze rider experience metrics and feedback. Implement quality assurance processes to maintain high standards and ensure project deliverables meet or exceed expectations. Present highlevel insights and actionable recommendations to executive leadership regularly.
Collaborate with dispatch logistics product engineering regional and local operations and marketing teams to ensure seamless project and alignment with company objectives. Serve as the key liaison among Delivery Hero country logistics and regional teams managing both internal and external relations including crossfunctional teams and senior leadership.

Qualifications :

What Did We Order

4 years of relevant professional experience Partnership Ninja Knowledge of the logistics or transportation industry particularly within the MENA region is advantageous.
Strong strategic and analytical approach to partnership and relationshipbuilding with the ability to communicate product value effectively to partners.
Best practices knowledge in project management and partnership development
Proficiency in Google Sheets and Google Slides
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong negotiation and relationshipbuilding skills to secure valuable partnerships with the ability to understand partner needs and align them with rider benefitsLeverages analytical thinking to assess partnership opportunities and evaluate ROI.
Strong written and verbal English and Arabic (preferred) communication skills across a wide range of stakeholders
A selfstarter attitude thats comfortable with constant change

Remote Work :

Employment Type :

Fulltime

اعرض المزيد

المهارات المطلوبة

علوم الكمبيوتر
user experience
واجهة المستخدم
SME
CSS
Interaction Design
Windows
أندرويد
Usability Studies
Visual Design
HTML
User Research
JavaScript
خدمات الويب
Wireframes

قدم الآن

عن الشركة

Delivery Hero

As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... اعرض المزيد

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