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Gym Branch Manager

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عدد الوظائف الشاغرة

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الوصف الوظيفي

Company Overview

The Warehouse Gym is the UAEs fastest-growing gym chain boasting 11 unique locations with plans for expansion. Celebrated for its street art design music and community we offer thousands of weekly classes industry-leading equipment and world-class trainers. Our aim is to revolutionise wellness journeys making us more than just a gym but a lifestyle destination.


Job Overview

We are seeking a dedicated and experienced Gym Branch Manager to oversee our dynamic location in Dubai. This senior-level full-time position offers an exciting opportunity to lead a talented team and manage branch operations with a focus on enhancing customer experiences and achieving membership growth.


Roles and Responsibilities

  • Oversee all aspects of the fitness facilitys operations including staff management member engagement revenue generation and facility maintenance.
  • Manage day-to-day operations of the gym branch ensuring a clean safe and organized facility environment.
  • Provide ongoing coaching performance feedback and professional development opportunities to ensure a high-performing team.
  • Foster a positive and inclusive work environment that promotes teamwork accountability and exceptional customer service.
  • Develop and implement strategies to enhance member engagement satisfaction and retention.
  • Build strong relationships with members through personalized interactions.
  • Address member inquiries concerns and feedback in a timely and professional manner ensuring a positive experience for all members.
  • Develop and execute sales and marketing initiatives to drive membership sales and personal training sessions.
  • Set and achieve revenue targets monitor key performance indicators and implement strategies to maximize revenue and profitability.
  • Analyze market trends competitor activities and member feedback to identify opportunities for revenue growth and business expansion.
  • Ensure the cleanliness safety and functionality of the fitness facility and equipment.
  • Develop and implement maintenance schedules protocols and procedures to prevent downtime and ensure optimal performance.
  • Coordinate with every Department Heads with any issues and concerns to ensure smooth flow of the operations.
  • Ensure compliance with health and safety regulations industry standards and company policies.
  • Monitor expenses control costs and manage financial resources effectively to achieve budgetary goals.
  • Identify opportunities for cost savings revenue enhancement and operational efficiencies.


Qualifications and Skills

  • Proven experience in branch operations management within the fitness industry with a track record of meeting or exceeding performance targets.
  • Demonstrated expertise in team leadership with the ability to motivate and manage a diverse group of fitness professionals and support staff effectively.
  • Strong understanding of industry regulations to ensure compliance with all necessary legal and safety standards.
  • Exceptional customer experience skills to foster a welcoming and supportive environment for all gym members.
  • Proficiency in membership retention strategies with a focus on maintaining high levels of customer satisfaction and loyalty.
  • Advanced skills in staff training to ensure continuous improvement and professional development of team members.
  • Ability to conceive and execute strategic sales initiatives to drive membership growth and enhance revenue streams.
  • Familiarity with CRM systems to streamline operations track member engagement and enhance service delivery.

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