Assistant It Manager

• Consistently offers professional, engaging and friendly service
• Firm knowledge and understanding of the following software packages: Micros Fidelio - Opera, Micros 9700, Microsoft Office Products, Windows Server, Windows XP
• Provide IT Support to Hotel staff and Guests
• Co-ordinate the rollout of any new software upgrades as they become available - these upgrades must be tested in a demo environment, users trained, and live systems upgraded with this latest release
• Telephone systems – software maintenance and Voicemail systems
• Review and develop computer systems, hardware, software, and any interfaces between systems
• Test new information technology system designs and fix design problems found
• Control the security aspects of IT Systems
• Assure that at all times the systems are kept secure from both internal and external clients. Keep anti-virus files updated
• Other duties as assigned
QUALIFICATIONS:
• Previous experience is an asset
• 2-3 years’ experience working in IT
• Hotel or hospitality experience preferred
• Outstanding communication skills, both written & verbal
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
• Enthusiastic and positive personality with the ability to build trusting relationships with others
• Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results