Application Specialist

The Application Specialist position works as part of the application support team, to assist with solution support and development activities. It provides a dedicated and professional solution knowledge base, together with deployment and domain expertise.

Application Management

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To manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.

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Investigates and develops specifications for system changes to handle workloads and high availability.

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Develops and maintains documentation for Technical solution modifications.

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Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.

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Ensure compliance with IT Policies, Security Standards and strengthen internal controls.

Solution Delivery

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Work with internal and external implementation team members and partners to contribute to the development, testing and deployment of solutions.

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Adheres to software development and maintenance standards by maintaining a comprehensive knowledge of internal and external development best practices.

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Estimate and deliver multiple projects assignments and system change requests as per agreed resourcing and timelines with required quality.

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Requirements

Minimum Experience and Knowledge:

3-5 years’ experience in any software implementation and handling day-to-day support activities

Job-Specific Skills: Technology domain expertise in Automotive / Retail / Real Estate/ Finance/ Treasury/ Insurance/ Banking Solutions

Analysis and troubleshooting skills used to support end users.

Experience working on or supporting one or more Full Life Cycle ERP implementation