Passenger Service Agent
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Job Title: Passenger Service Agent
Job Summary:
Provide exceptional customer service to passengers ensuring a smooth and enjoyable travel experience.
Responsibilities:
1. Checkin and Baggage Handling: Assist passengers with checkin baggage dropoff and boarding passes.
2. Flight Information and Scheduling: Provide passengers with flight information schedules and travel documentation.
3. Customer Support: Resolve passenger complaints and concerns offering solutions and alternatives when necessary.
4. Airport Navigation: Assist passengers with navigating the airport including directions to gates baggage claims and other facilities.
5. Special Assistance: Provide support for passengers with special needs such as wheelchair assistance or escort services.
Requirements:
1. High School Diploma: Required
2. Customer Service Experience: 12 years of experience in a customerfacing role
3. Communication Skills: Excellent verbal and written communication skills
4. ProblemSolving Skills: Ability to resolve conflicts and think critically
5. Flexibility: Willingness to work varied shifts including nights weekends and holidays
6. Language Skills: Fluency in English (additional languages may be required)
نوع التوظيف
دوام كامل
