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Job Title: Process Consultant

Location: Dubai

Employment Type: Fulltime

Experience Level: Mid to Senior

Industry: CrossSector (Manufacturing Retail Finance IT etc.)

Job Overview:

We are seeking a dynamic and experiencedProcess Consultantto join our team capable of driving operational improvements and optimizing business processes across multiple sectors. The successful candidate will possess a deep understanding of business workflows be able to identify inefficiencies and recommend solutions to improve operational performance reduce costs and increase revenue.

Key Responsibilities:

  • Analyze current business processes across various departments and sectors to identify bottlenecks inefficiencies and areas for improvement.
  • Design and implement process improvement strategies that align with industry best practices and company objectives.
  • Lead process optimization projects from conception through execution working closely with crossfunctional teams to ensure alignment.
  • Utilize datadriven methodologies to monitor and evaluate the effectiveness of implemented changes.
  • Facilitate workshops training sessions and meetings with key stakeholders to gather input and ensure buyin for process improvements.
  • Develop process documentation including workflows standard operating procedures (SOPs) and business process models.
  • Collaborate with IT and other technical teams to automate and digitize processes where applicable.
  • Conduct risk assessments and ensure compliance with industry regulations and company policies.
  • Stay up to date on industry trends tools and best practices to continually refine process improvement approaches.

Key Qualifications:

  • Bachelors or Masters degree in Business Administration Engineering Operations Management or a related field.
  • Minimum of 5 years of experience in process consulting operations management or business analysis preferably across multiple sectors.
  • Proven track record of successfully leading process optimization projects in diverse industries such as manufacturing finance retail or IT.
  • Strong analytical and problemsolving skills with experience in process mapping gap analysis and root cause analysis.
  • Proficiency in process improvement frameworks such as Lean Six Sigma or Kaizen.
  • Familiarity with business process management (BPM) tools and software (e.g. Visio ARIS IBM BPM).
  • Strong interpersonal and communication skills with the ability to influence and lead crossfunctional teams.
  • Excellent project management skills including the ability to manage multiple projects simultaneously and meet deadlines.
  • Experience with change management principles and methodologies.


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