Key Account Sales Solutions Manager

The Key Account Manager is responsible for overseeing all aspects of key account projects from strategy development through implementation and postproject review. This role works closely with the Sales Team to craft and execute robust account strategies ensuring the effective use of sales and negotiation skills to drive business growth. The Key Account manager is responsible for nurturing existing customer relationships and also creating growth opportunities in the market through various business development tactics. Focused on key accounts in the Middle East the position is critical to achieving revenue targets profit growth and fostering longterm client relationships while providing detailed reporting on performance metrics.

Qualifications :

What Youll Do

Sell & Promote Products and Services

• Sell and promote the companys portfolio of products and services to specified industries and key prospects

• Position the full range of solutions to meet customer needs and market demands effectively

Establish & Expand Market Presence

• Establish the company as a leading express and domestic logistics solution for identified prospects

• Proactively identify and pursue new business opportunities converting leads into sales

Implement Customer Solutions

• Implement new solutions for both existing and new customers to strengthen loyalty and increase dependency on our services

• Introduce innovative solutions that enhance customer relationships and satisfaction

Maintain & Grow Client Relationships

• Service maintain and penetrate new and existing business accounts to drive growth

• Ensure 100% retention and ownership of customers within his/hers assigned portfolio arrest split revenue

• Build longterm partnerships by providing exceptional customer service and identifying opportunities for upselling on value added projects

Miscellaneous

• Execute any ad hoc job requirements as delegated by the Line Manager

Education and Certification

• Bachelors degree in Logistics Business or equivalent

• Masters in Business Administration an advantage 

Knowledge and Skills 

• Strong financial understanding with the ability to assess data and make informed decisions to ensure account profitability

• Excellent interpersonal and motivational skills to build rapport and influence stakeholders effectively

• Strong communication skills both verbal and written to engage clients and internal teams clearly and effectively

• Proven analytical skills for evaluating customer and financial data identifying trends and uncovering new opportunities

• Confident presentation skills to deliver compelling pitches and product solutions to clients

• Strategic planning and negotiation skills ensuring successful customer agreements and the implementation of longterm account strategies

• Experience conducting customer analysis to understand business needs and tailor solutions accordingly

• Ability to create and execute account strategies that drive customer satisfaction loyalty and revenue growth

• Proven ability to build and maintain strategic customer partnerships for longterm mutual success

Experience

• 5 7 years of experience in selling/ key account management in a servicebased company or direct competitor 

• Demonstrated experience in applying service product and customer technology knowledge

• Proven track record in closing deals with large and small companies

• Experience managing highlevel global clients and specific expertise within UAE/ GCC

• Background in supply chain logistics and lastmile operations

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime