Field Service Engineer Level 2

This is a role for a highly developed Field Service Engineer with broad experience across one or more products in nonintrusive detection field. Team orientated youll have advanced electromechanical product training including technical and operator training. As a good communicator youll be comfortable giving operator level training to end users.

With crosstraining on all our products youll be servicing them at customer sites across the UK. That includes working on some special highvisibility projects. Youll be resolving issues troubleshooting installing servicing and repairing equipment. On some projects you may be supervising colleagues. When not in the field youll be proving technical assistance and liaising with customers.

Youll also be expected to:

• Meet daily service repair needs and drive customer satisfaction
• Document all inspections maintenance and repair work and review logs for open issues
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that tools and test equipment are properly maintained and calibrated
• Assesses product and equipment performance and recommend modifications or improvements

Youll be working with customers and colleagues across different departments including management technical resources and sales and marketing. This is a role that requires some travel and may also require the ability to work outside of normal business hours.

Qualifications :

Youll need

You should have an Associate degree ONC HNC or equivalent experience along with the aptitude to learn specialized software programs. Your experience should ideally include working with mechanical and airconditioning systems troubleshooting field repair or technical support activities centered on electrical and mechanical systems and equipment.      

Additional Information :

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)