Agent
نُشرت في :
06-11-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a friendly and professional Guest Service Agent to join our team in Sharjah United Arab Emirates. As the face of our hotel you will play a crucial role in ensuring our guests have an exceptional experience from checkin to checkout.
- Greet and welcome guests with a warm and friendly demeanor setting the tone for their stay
- Efficiently manage the checkin and checkout process ensuring accuracy and attention to detail
- Handle guest inquiries and resolve issues promptly and professionally
- Provide comprehensive information about hotel amenities services and local attractions in Sharjah
- Coordinate with other departments to fulfill guest requests and ensure their comfort
- Maintain a neat and organized front desk area
- Process payments and manage guest accounts with precision
- Uphold the hotels standards of excellence in customer service and professionalism
- Adapt to changing situations and handle multiple tasks simultaneously in a fastpaced environment
- Process all incoming and outgoing calls accurately and courteously
- Maintain detailed knowledge of the Hotels fire life and safety system
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Qualifications :
- Previous experience as a Guest Service Agent or in a similar role within a luxury hotel preferred
- Excellent communication and interpersonal skills with a focus on customer service
- Strong attention to detail and efficient problemsolving abilities
- Proficiency in hotel management software (OperaCloud preferred) and Microsoft Office Suite
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously
- Flexible schedule including availability to work evenings weekends and holidays
- Fluency in English (both written and spoken)
- Fluency in Arabic is an advantage
- Knowledge of local attractions and services in Sharjah and the surrounding areas
- Cultural sensitivity and awareness to cater to a diverse international clientele
- Ability to maintain a professional and friendly demeanor in all interactions
- Strong organizational skills and the ability to prioritize tasks effectively
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
