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API Integration Developer CRM Specialist - Yo Telecom

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The Role
At Yo Telecom we are a forwardthinking company dedicated to revolutionising business processes through seamless integrations. We are currently seeking a highly skilled and passionate API Integration Developer to join our dynamic team. Based at our Dubai office this role is ideal for a developer who thrives on problemsolving loves working with cuttingedge technologies and has a deep understanding of APIs webhooks and CRM systems. What youll be doing Design Develop and Implement APIs: Develop and maintain API connections between CRM systems and thirdparty platforms. Webhooks Management: Create configure and manage webhooks for realtime communication between platforms. Integrate CRMs with External Platforms: Build and manage integrations between CRM systems and external tools (e.g. marketing automation sales platforms and customer support tools). Troubleshoot and Debug: Diagnose and resolve issues related to API integrations and data flows between systems. Maintain API Documentation: Ensure that all integration and webhookrelated documentation is accurate uptodate and accessible. Monitor System Performance: Monitor the health of integrations ensuring that they run smoothly and are scalable. Collaborate with Crossfunctional Teams: Work with product managers developers and customer success teams to ensure seamless integrations. Ensure Security Compliance: Implement and maintain security best practices for API and webhook integrations to protect sensitive data. Stay Updated on API/CRM Trends: Keep up to date with the latest API technologies CRM systems and best practices in webhook development.

Requirements
Are you the person we are looking for Fluent English verbal and written Bachelors degree in Computer Science Software Engineering or related field Relevant certifications in API management or CRM platforms (preferred but not required) Proven experience with API design and development (REST SOAP GraphQL) Strong understanding of webhooks and realtime communication protocols Expertise in working with popular CRM systems (Salesforce HubSpot Zoho etc.) and integrating them with thirdparty platforms Proficiency in multiple programming languages commonly used for API integration (e.g. JavaScript Python PHP Ruby C#) Experience with OAuth JWT and API security protocols Strong understanding of API testing and monitoring tools Strong debugging problemsolving and critical thinking abilities. You can find out more about Yo via our websites and/or socials but if you think you could be our perfect match get in touch!

About the company
Yo Telecom is an award winning telecommunications provider that specialises in small to medium sized businesses. In such a competitive market where there are hundreds of service providers Yo Telecom offer a fresh approach to help unify all suppliers into one simple broken down monthly bill. Yo Telecom specialise in creating an unbeatable voice data mobile and telephony solution for business whether that is home office based or with 250 employees in 10 locations around the country. Our expert knowledge can make a great difference to business helping increase efficiency effectiveness and send productivity through the roof!
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