drjobs Business Development Manager - ADIB - Abu Dhabi Islamic Bank English

Business Development Manager - ADIB - Abu Dhabi Islamic Bank

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Business Development Manager
Job Description

Role: Business Development Manager

Location: Abu Dhabi

Role Purpose:
  • Identifying and pursuing new business opportunities promoting Islamic banking products and driving revenue growth.
  • The goal is to enhance product penetration and support ADIBs strategic crosssell initiatives.

Key Accountabilities of the role:
  • Work closely with Wholesale Banking Group and other stakeholders on new and existing corporate clients in portfolio under management and scope business potential.
  • Proactively arrange and conduct business meetings with prospective clients to promote ADIBs Retail products and services.
  • Conduct comprehensive market research to identify new business opportunities customer needs and market trends.
  • Track and manage the entire contract and agreement process ensuring timely conversion and fulfilment of client expectations.
  • Maintain detailed records of sales revenue and other key performance indicators to monitor progress and inform strategic decisions.
  • Continuously promote ADIBs products and services anticipating and addressing potential client objectives and concerns.
  • Provide marketing intelligent on key competitors to ensure competitive proposition and packages are in place.
  • Collaborate closely with internal teams to create tailored propositions that meet the specific needs of clients while adhering to Islamic banking principles.
  • Increase key products penetration within assigned portfolio and channel leads to tagged teams through Lead Management team.
  • Provide employees of corporates in assigned portfolio with superior service level and swift conversion of leads (within TAT) in coordination with Customer Excellency team.
  • Provide exceptional customer support addressing and resolving client complaints with a focus on maintaining customer satisfaction and loyalty.
  • Propose campaigns identify opportunities to increase products penetration and propose policy enhancement items that are portfolio/employer relevant.
  • Develop and maintain strong relationships with new and existing clients ensuring longterm partnerships that align with the banks objectives and values.

Specialist Skills / Technical Knowledge Required for this role:
  • Minimum of 35 years of experience as a Business Development Manager or in a similar role preferably within the banking.
  • Proven experience in customer support with a strong commitment to client satisfaction and relationship management.
  • Proficiency in English is essential; additional language skills particularly Arabic are an advantage.
  • Deep understanding of the market dynamics especially within the Islamic banking industry.
  • Strong ability to build rapport with clients and internal stakeholders fostering trust and collaboration.
  • Excellent time management and planning skills with the ability to prioritize tasks and manage multiple projects effectively.
  • Exceptional communication and negotiation skills both written and verbal with the ability to present complex ideas clearly and persuasively.
  • Demonstrated leadership abilities with a track record of leading teams and driving business growth.
  • Critical thinker with strong problemsolving skills capable of making sound decisions under pressure.
  • Proficiency in MS Office Suite with strong command of data analysis and reporting tools.
  • Bachelors degree in business administration or a related field; a masters degree or relevant certifications in Islamic finance is a plus.
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