Housekeeping Supervisor - SO Uptown Dubai

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Inspect guest rooms public areas pool etc. after being cleaned by Housekeeping Attendant to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms.

Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry. Document and resolve issues with discrepant rooms with the Front Desk.

Prepare distribute and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Anticipate and address guests service needs;

Assist management in hiring training scheduling evaluating counselling disciplining and motivating and coaching team members report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language.

Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other team members. Ensure adherence to quality expectations and standards.

At SO/ Uptown Dubai we do more than just deliver a service. We endeavour to think big go beyond expectation to make a positive impact that creates an unforgettable experience for our guests and our teams. Were all expected to show initiative empowerment and willingness to provide a wide range of services that guide guests throughout their stay at SO/. Whether it is to address guests enquiries preparing reports operations or just sharing with a guest what is hot in Uptown from a guests perspective every exchange should feel seamless and effortless.

At all levels and positions within our organization our success is incumbent on a set of behaviours each of us are committed to. These include adhering to company policies and procedures maintaining confidentiality protecting company assets and upholding quality standards. Because were an avantgarde and stylish brand were also passionate about maintaining a professional uniform personal appearance and bespoke communications. There is no room for ego: come as you are humble and kind. At SO/ we work hard but make it fun.

You will constantly be on the move walking about and being handson. You might even need to lift carry push pull and place objects weighing less than 10 pounds without assistance. Most of all our aim is to do things right not just the first time but every single time to the benefit of our guests our hotel and each other because were all in it together!

Qualifications :

 Our successful Housekeeping Supervisor has:

• At least 2 years experience in a Luxury/Lifestyle Hotel
• Great conversational skills and teamworkoriented
• Positive outlook and outgoing personality
• Enjoy elevating the status quo 
• Oasys / Opera and other hotel operations systems is a plus.

Remote Work :

No

Employment Type :

Fulltime