Front Office Receptionist

• Register and process check in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete checkin.
• Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
• Handles walkin counter reservations at all times and process call in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all time.
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate followup.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Check and convey message mail and package to Guests.
• Assist at the Information counter Foreign Exchange Night Audit and Business center as and when assigned.
• Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.
• Handle safe deposit boxes in accordance with policies and procedures.

Qualifications :

• Experience working as a Receptionist in 5 star Hotels 
• Customerservice & Data Entry experience.
• Multitasking and timemanagement skills with the ability to prioritize tasks.
• Proficient in Microsoft office and Opera suite.
• Ability to work in flexible hours
• Highly responsible and reliable with a professional presentation
• Russian / Arabic speaker is an advantage.
• Can able to communicate confidently with the guests.

Remote Work :

Yes

Employment Type :

Fulltime