Administration Al Ain - UAE National

Administrator Responsibilities:

• Supporting company leadership and supervising administrative department activities for staff members.
  
• Greeting office visitors and directing them to the appropriate parties.
  
• Handling basic office tasks such as filing delivering mail answering emails and phone calls and data entry.
  
• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
  
• Making travel arrangements and preparing documents presentation materials and facilities for meetings.
  
• Entering and updating company employee and client records.
  
• Ordering storing and distributing office supplies.
  
• Maintaining repairing or replacing office equipment.
  
• Directing reviewing and optimizing office operations to increase accuracy productivity and efficiency and reduce costs.
  
• Providing basic bookkeeping services.
  

Requirements

Administrator Requirements:

• High school diploma or equivalent.
  
• Degree in business administration or a relevant field is preferred.
  
• At 1 years experience in administrative services or related fields.
  
• Additional education certifications or experience is advantageous.
  
• Understanding of accounting principles and bookkeeping software may be required.
  
• Familiarity with office technology and equipment including computers fax machines scanners printers phone systems etc.
  
• Exceptional verbal and written communication skills.
  
• Proactive organized approach to multitasking.
  
• Strong leadership and interpersonal skills.
  
• Professional appearance courteous manner and clear friendly phone voice.
  

Leadership and Management: - Oversee the Ticketing Unit, providing guidance and support to team members to achieve operational goals. Ticketing Strategy Development: - Develop and implement ticketing strategies that maximize revenue while ensuring a seamless visitor experience. System Management: - Manage and optimize ticketing systems and platforms, ensuring they are user-friendly and integrated with other departmental systems. Customer Experience Enhancement: - Monitor customer feedback and ticketing performance metrics to identify areas for improvement in visitor services. Project Management: - Lead discussions with site managers to gather requirements and manage ticketing software projects. Oversee project timelines, budgets, and vendor coordination. Business Analysis: - Translate business requirements into technical specifications for ticketing implementation. Conduct gap analysis and recommend solutions. Collaboration: - Work closely with other departments, including marketing, operations, and events, to coordinate ticketing for special events and exhibitions. UX Design: - Collaborate with UX designers/agencies to create user-friendly ticketing flows. Implement continuous improvements based on user feedback. Reporting and Analysis: - Prepare regular reports on ticket sales, visitor demographics, and trends to inform strategic decision-making. Track system performance, user satisfaction, and revenue. Budget Management: - Assist in the development and management of the ticketing budget, ensuring cost-effective operations. Training and Development: - Train and develop staff on ticketing processes, customer service standards, and system usage. Compliance and Security: - Ensure compliance with all relevant regulations and security protocols related to ticket sales and visitor access.