Senior Director Luxury Sales EMEA

• Customers – you will communicate information that will influence a positive buying decision.
• Owners – you will build significant and individualized partnerships to provide unlimited value.
• Brands – you will craft partnerships using a defined and differentiated sales method. You will improve and collect up-to-date knowledge of existing hotels and New Development properties. This includes sharing said knowledge with customers to positively influence buying decisions and revenue production.
• Colleagues - you will be dedicated to a "One-Team" commercial culture while living the Heart of Hilton!
• Hotels – you will ensure full alignment, shared intelligence, and active engagement to achieve goals.
• Sales Support – you will effectively lead non-selling activity in support of driving sales results.
  

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What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Establish a strong coaching culture within your team, instilling value engagement principles for working with corporations.
• Support the team in achieving goals/sales targets, including complete account qualification to define (at a minimum): number of events, total revenue potential, booking patterns and history, decision-making factors, resources, competition, and event, business, and personal needs.
• Identify, recruit, and assign key talent on the team, and ensure they have what they need to succeed and meet strategic goals.
• Generate business leads for all Hilton hotels and drive focused sales solicitation plans for the distressed, holiday, and need period hotels.
• Facilitate positive relationships with hotels, participating in introductions to clients, conflict resolution, contract negotiation, support of hotels, and closing sales.
• Champion and support effective documentation of customer activity in Salesforce
• To fulfill this role successfully, you should demonstrate the following minimum qualifications:
• Experience in the travel or hospitality industry
• Luxury travel/hospitality experience in a revenue-generating or commercial role
• Experience leading sales teams
• Significant sales experience in luxury hospitality, including negotiating sales contracts and partnership agreements
• Experience preparing executive-level presentations
• Travel - approximately 40-50% (both domestic and international)
  

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor's Degree
• Sales experience within the travel or hospitality industry
• Experience working in all key segments: Luxury Retail Transient, Consortia, Corporate, Wholesale, and Group
• Experience leading a remote sales organization
• In-depth knowledge of Microsoft software applications: Word, Outlook, PowerPoint, Excel, Teams, and Sales Reporting tools (MicroStrategy)
• Knowledge of adult learning theory, education, and/or training