Essential Functions
- Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities.
- Coordinate cargo pick up/transfer. Monitor status.
- Communicate with export related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
- Manage/update carrier/vendor rates. Obtain spot rates when necessary.
- Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
- Track shipments and update customers/agents of status.
- Create and maintain customer files.
- Customer invoicing and payable approval.
- Audit files to ensure accuracy and completion.
- Interaction with coworkers in a professional and courteous manner.
- Completion of US Customs AES filings.
- Managing JAS operational and customers (KPIs) Key Performance Indicators.
- Assist other departments/divisions as needed, or when requested by department or branch manager.
Supervisory Responsibilities
None
Qualifications
- Excellent organizational skills.
- Excellent written and verbal communication skills.
- Strong computer skills including Microsoft Office suite.
- Detail oriented, able to multitask and meet deadlines.
- Self-motivated, able to work in a team and independently.
- Knowledge of all customs laws, practices and procedures.
- Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.
- Able to interact positively and effectively with co-workers, subordinates and supervisors.
Education/Experience
- High School Diploma or GED.
- Additional languages are a plus.
- Geographical knowledge preferred.
- Cargowise (C1) experience is a plus.
- Experience in freight forwarding industry is preferred.
- Knowledge of US Exports Compliance is preferred.
- Minimum 2-5 years' experience handling Air Exports shipments or a combination of education and expertise required.