Quality Assurance Analyst

The Quality Assurance Analyst will deliver the highest levels of quality to a suite of software products for the Zelis Claims team. The Quality Assurance Analyst will be involved in design, development and execution of system tests covering a number of Zelis healthcare revenue cycle management products.

The position will primarily focus on creating test cases for automation of manual processes, data validation and development of testcases. The Quality Assurance Analyst will participate in all aspects of the software development lifecycle (SDLC) to include:

• Collaboration with analysts in gathering requirements and test case design to ensure adequate coverage for new feature development
• Partnering with software developers to facilitate a clear understanding of acceptance criteria and QA expectations
• Creating and designing testcases that will be used by the Automation team to build automation scripts
• Performing manual testing of work that's not deemed possible or important to automate
• Automating system regression execution and regression data collection
• Testing products that delivers on a SaaS basis through the web built using the Microsoft .NET Stack (Windows, Microsoft SQL Server, C#).
• Developing in depth understanding of the Zelis product portfolio to assist with defect prioritization.
• Performing root cause analysis for software and data defects to include aiding to implement process changes to ensure a continuous improvement.
• Liaison between operations, compliance analysts and R&D
  

Required Experience:

• Minimum 3+ years' manual/automation software quality assurance experience
• Experience with QA methodologies and API testing tools
• Experience with Agile and SDLC methodologies
  

Preferred Skills:

• Testing cloud native products experience helpful
• Postman, SoapUI, Bruno, JSON experience helpful
• Experience in API testing, validating XML payloads preferred
• Familiarity with Selenium, Playwright, etc.
• Good understanding of relational databases in general and Microsoft SQL Server specifically.
• Working knowledge of Java or any programing language.
• Familiarity with Atlassian tools (Jira, Bitbucket, Confluence).
• Working knowledge of Git based version control systems.
• Working knowledge of large data sets highly desired.
• Coordination of benefits, and/or Health care revenue cycle knowledge is plus.
• EDI (835 & 837) claims testing and understanding health care claims pricing.
• BA/BS in Computer Science preferred.
  

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.