Senior Luxury Travel Manager

Our client is a leading Construction Management company operating across multiple sectors within the building industry. In addition to their core services they offer various luxury lifestyle solutions catering to corporate individual and family needs. With a commitment to excellence and innovation they are seeking a highcalibre Senior Luxury Travel Manager to join their team in Dubai.

Key Responsibilities:

• Provide sales reports to Senior Management.
  
• Collaborate with the Company Operations Head to develop and implement innovative business strategies.
  
• Oversee the smooth operation of Luxury Travel services.
  
• Motivate the sales team to achieve and exceed targets ensuring company profitability.
  
• Regularly meet with the Travel Team to review sales figures and plan strategies.
  
• Liaise with company officers to address local issues and strategize solutions.
  
• Promote and market the business to new or niche markets.
  
• Manage budgets and maintain financial records.
  
• Sell travel products and tailormade tour packages.
  
• Source products and destinations to meet consumer demands for bespoke and sustainable travel.
  
• Ensure branch performance and productivity exceed expectations.
  
• Gather information on client preferences and interests.
  
• Coordinate with travel partners to manage bookings and schedules.
  
• Handle customer inquiries and aim to exceed their expectations.
  
• Oversee recruitment training and retention of staff.
  
• Organize incentives bonus schemes and competitions.
  
• Address disciplinary matters and customer complaints.
  

Requirements

Job Requirements:

• 79 years of experience as a Travel Manager in hospitality travel and tourism.
  
• Proficiency in Saber GDS and expertise in Salesforce CRM system.
  
• Expertise in commercial flight booking.
  
• Ability to manage a demanding workload with flexibility and urgency.
  
• Experience in handling VIPs and arranging itineraries.
  
• Strong projectoriented leadership skills with attention to detail.
  
• Excellent organizational time management and customer service skills.
  
• Proficiency in MAC IOS and GSuite.
  
• Flexibility in work schedule.
  

Competencies Required:

• Articulate with excellent command of English.
  
• Strong sales and customerservice skills.
  
• Diplomatic and tactful.
  
• Innovative and energetic.
  
• Commitment to people management.
  
• Ability to lead and motivate a team.
  
• Sound judgment with attention to detail.
  
• Competent information technology skills.
  
• Resilience to cope with long hours and pressure.
  
• Genuine interest in travel and awareness of current trends.
  

If you meet the above requirements and are ready to embark on an exciting journey in the luxury travel industry we invite you to apply for this rewarding opportunity.

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