Round Rock 04 RX Tech

Do you have a:

HEART FOR PEOPLE... a strong team orientation?

HEAD FOR BUSINESS... ability to support the integrity of pharmacy practice within our retail environment?

PASSION FOR RESULTS... willingness / drive to pitch in at any moment, for any reason?

We are looking for:

• high school diploma or equivalent; 18 years old
• experience as a retail Certified Pharmacy Technician and pharmacy experience
• active CPhT certification
  

What is the work?

Management:

• Leads a shift of Pharmacy Technicians and PCRs; assists Pharmacists as needed
• Serves as a role model for all Partners; role models / provides superior customer service and service standards
• Participates in training / development of Partners, including providing feedback to the Pharmacy Manager
• Promotes / embodies 'Greet, Ask & Thank' and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may coordinate / be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, inventory movement reports, inventory / shelf tag maintenance, Task Manager requests, department communications, and Medicaid high dollar claims compliance)
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
• Responsible for Store-to-Store and department-to-department transfers
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Assists in financial management (scorecard metrics and SOS parameters) and RxEVO reports (fill status, imaging report, sold at a loss, etc.)
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Monitors ad calendars to know products on ad and ensure they're in stock
• Performs other assigned duties
  

Compliance:

• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance
  

What is your background?

• At least 18 years of age (mandatory)
• High school diploma or equivalent
• 3+ years of pharmacy experience
• 1+ years of experience as an active retail Certified Pharmacy Technician
• Experience working in a fast-paced environment
• Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
• Certification as an H-E-B Pharmacy Technician
• RxEVO certification
• Successful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Lead Pharm Tech, Pharm Tech, and PCR, and appropriate leadership / development courses, etc.)
  

Do you have what it takes to be a fit as an H-E-B Lead Pharmacy Tech?

• Expert knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
• Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs)
• Advanced communication skills; advanced telephone etiquette
• Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations
• Ability to lead, motivate, and coach team members to meet production goals
• Ability to work with little direct supervision; self-starter
• Welcomes working in a team-oriented environment and is open to cross-training
  

Can you...

• Function in a fast-paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms / hands in repetitive motion that require hand / finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision