Hourly Loss Prevention Specialist

Do you have a:

HEART FOR PEOPLE... an ability to think like the Customer, not just about the Customer?

HEAD FOR BUSINESS... the skill to convert how Partners understand financial / shrink results into action?

PASSION FOR RESULTS... the interpersonal skills to navigate guidelines, and facilitate relationships and opposition?

We are looking for:

• experience in investigative auditing or retail-related Loss Prevention
• knowledge of investigative techniques
• interviewing skills
  

What is the work?

Loss Prevention / Security:

• Detects / resolves external theft by identifying, investigating, resolving theft incidents
• Recovers assets; makes safe apprehensions
• Educates store Partners and management on Loss Prevention-related matters to improve theft awareness and maintain a safe store environment
• Conducts inspections of physical security standards
  

Interviewing / Investigating:

• Learns advanced interviewing techniques
• Conducts surveillance, detains, interviews persons apprehended in shoplifting incidents
  

Reporting & Documentation:

• Writes / documents case reports for theft incidents; writes weekly activity reports
  

What is your background?

• High school diploma or equivalent
• 1 - 2 years of experience in investigative auditing and / or retail Loss Prevention
• Experience in / working knowledge of investigative techniques
  

Do you have what it takes to be a fit as an H-E-B Loss Prevention Specialist?

• General knowledge of video systems
• Moderate PC skills including MS Suite (Word, Excel, PowerPoint, Access, Outlook) and computer software programs / applications required by the job
• Good interviewing skills
• Excellent written / verbal communication skills; bilingual language skills a plus
• Ability to manage multiple priorities and shift focus between tasks; attention to detail
• Ability to work with highly confidential information
• Ability to confront individuals in a calm and diplomatic manner
• Ability to work in a team environment
  

Can you...

• Function in a fast-paced, retail, office environment
• Travel by car or airplane with overnight stays
• Lift up to 20 lbs on a regular basis
• Work extended hours and rotating schedules
• Access and move around all areas of the store quickly
• Make theft apprehensions
• Conduct visual surveillance of the store
• Have a reliable source of transportation (required)
• Obtain / maintain a valid driver's license (required)