Business Analyst - Deluxe Holiday Homes

Deluxe Holiday Homes is Dubais leading vacation rental management firm boasting a comprehensive suite of services that spans across vacation rentals property management real estate brokerage and more. With a commitment to innovation professionalism and excellence we manage over 680 properties and employ a dedicated team of over 240 professionals.

About the Role:
As a Business Analyst in the Operations department at Deluxe Holiday Homes you will play a crucial role in analyzing data and processes to drive operational efficiency and improve business performance.

Responsibilities:

• Conduct regular interviews and discussions with team members across all departments to gather insights into business operations and challenges.
• Understand and document existing processes to establish a baseline for improvements.
• Analyze current business processes and develop flowcharts or process maps to visualize areas of improvement.
• Identify inefficiencies and bottlenecks that could be streamlined to enhance productivity and reduce costs.
• Propose changes and enhancements to business processes based on datadriven analysis.
• Develop detailed project plans for implementing process improvements ensuring alignment with overall business objectives.
• Work closely with IT and systems teams to enhance the functionality and efficiency of the PMS ERP and CRM.
• Ensure that system improvements align with business needs and help reduce resource wastage.
• Collaborate with department heads and management to understand business needs and provide analytical support.
• Present findings and recommendations to senior management with clear actionable insights.
• Monitor the outcomes of implemented changes and refine processes continually based on feedback and new data.
• Stay updated with industry trends and technological advancements to keep our business processes at the cutting edge

Benefits

• Competitive salary Package;
• Medical Insurance Plan;
• Air Ticket Allowance;
• Comprehensive training and support;
• A dynamic and supportive working environment;
• A great working environment;

Requirements:

• Bachelor or masters degree from Business management or related.
• Proven experience as a Business Analyst or similar role with a focus on process improvement and system integration.
• Strong analytical skills with the ability to create detailed process maps and flowcharts.
• Experience working with property management systems ERP and CRM.
• Excellent communication skills capable of working with various teams and effectively presenting data and insights.
• A strategic thinker with a keen eye for detail and a passion for efficiency.

If youre passionate about the role of a business analyst and envision collaborating with Deluxe Holiday Homes we invite you to apply and join us in our journey.