Renewal Specialist

This role requires strong business acumen, a passion for scaling organizations and streamlining operations, and an eagerness to constantly deliver data-driven improvements in a fast-moving environment. In addition to this, you will champion, role model, and embed our cultural values as we scale globally and across new offices.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time
• You want to be with the best: Our high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At our company, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team
  

In this role, you will:

• Work cross functionally to accommodate client needs for renewal
• Own the auto-renewal component of the customer journey
• Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
• Communicate patterns and guide process improvement projects with Renewal Leadership
• Champion, role model, and embed our cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
  

Minimum requirements for the role:

• 2+ years of experience in sales, account management, sales operations, or other customer-facing positions
• High level of interest in the IoT space
• Excitement around growing a sales career
• Motivated to be in a goal-oriented, quota-carrying role
• Comfortable in a dynamic, customer facing environment
• Strong organizational skills and business judgment with the ability to handle projects end-to-end
• Bachelor’s degree from a 4-year institution