Programme and Office Administrator

This role is requires you to be based in Dubai and you will need to have a residential and work permit before we can sponsor any work visa.

Main Responsibilities

• Contribute to the delivery of a high-quality experience for our students by providing effective administrative support as a member of the Dubai Centre team
• Offer a professional, accurate, reliable and timely service to all our stakeholders (students, faculty and colleagues) and generate ideas for continuous improvement and innovation
• Organise and oversee the Dubai Centre facilities
• Smooth running and maintenance of all IT and related systems used by the Dubai Centre
• Collaborative, professional and proactive communication across the Dubai Centre
  

Who we are looking for

• Professional qualification or equivalent experience working with Executive students or in Higher Education administration in the Middle East
• This is a customer centric role hence entry-level experience in a similar role is required - preferably gained in a Higher Education customer service environment
• IT literate and confident in the use of Office365. Experience managing databases and spreadsheets. Knowledge of email marketing software is advantageous but not essential (training will be given on in-house systems)
• A knowledge of business education sector is advantageous
• A team player who is decisive, action oriented and analytical
• Excellent interpersonal skills in order to deal with senior faculty and students including experience navigating challenging and sensitive situations
• Experience working in an international environment and an appreciation of cultural nuances
• Excellent written and verbal communication skills
• Excellent organisational and time management skills, and ability to prioritise tasks and re-prioritise under changing circumstances
• Ability to multi-task with a keen attention to detail
• Ability to work under pressure and sustain a high level of professionalism in difficult and/or sensitive situations
• Commitment to providing a consistently outstanding level of customer service