Seller Support Specialist

Tasks:

• Onboarding of new Sellers
• Coordinating logistics, documents, and seller compliance.
• Discussing stock updates, price changes and offers from customers
• Be first point of contact for your own portfolio of existing suppliers
• Coordinating all payments to Sellers (direct payments, lease buy-outs)
• Ensure smooth purchasing processes and establish a high Seller satisfaction
• Resolve any complaints from Suppliers

Requirements:

• Experience in operations, account management and after-sales in international trade. Product knowledge is not necessary, you will learn this during your onboarding program.
• Excellent communication skills both verbal and written in at least two languages.
• Operational talent with a result-oriented attitude. Your clients range from freelancers to directors of large multinationals. You adapt your communication effortlessly and seamlessly help all customers and suppliers. You are detailed, proactive and see it as a challenge to take care of complex orders and handle them seamlessly.
• Independent and able to work in a structured and effective manner in an international environment.
• No 9 to 5 mentality, but willing to take the extra step.

What we offer:

• A challenging and varied position in a fast-growing company with global presence. You will be one of the founders of this establishment.
• Infinite growth opportunities. At this company, you don't have a job but a career.
• A good fixed salary, suited to your experience and motivation. Supplemented by a bonus scheme.
• 24 holidays + the possibility to buy extra days
• International working environment with an internationally motivated young team.