Guest Relations Agen....
Guest Relations Agent at a Luxurious Hotel in Dubai
نُشرت في :
08-02-2024
صاحب العمل نشط
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الوصف الوظيفي
Join our team as a Guest Relations Agent at a luxurious Palm Island hotel in Dubai!
Introduction:
Are you passionate about exceeding guest expectations and creating unforgettable experiences Do you thrive in a fastpaced dynamic environment and enjoy building positive relationships
If so we invite you to apply for the exciting opportunity of Guest Relations Agent at a prestigious hotel in the heart of Dubai!
Responsibilities:
* Warmly welcome guests ensuring a genuine and personalized first impression.
* Proactively assist guests with inquiries requests and any challenges they may encounter exceeding their expectations and fostering a positive stay.
* Provide accurate and insightful information about the hotels facilities services and surrounding area.
* Collaborate effectively with other departments to ensure seamless guest experiences and address any concerns promptly.
* Build rapport with guests fostering loyalty and encouraging positive online reviews.
* Document guest interactions and preferences for personalized service.
* Assist guests with language needs offering translation services when necessary.
Requirements
* Minimum 21 years of age (no upper age limit)
* Strong communication and interpersonal skills with the ability to interact confidently with diverse guests.
* Fluency in English and Russian (both written and spoken).
* Previous experience in hospitality or customer service (not mandatory but preferred).
* A problemsolving and detailoriented approach.
* Ability to work effectively under pressure and prioritise multiple tasks simultaneously.
* Proficient in basic computer applications.
Benefits
* Competitive salary of AED 3700 per month ($1000)
3000 AED Basic Salary AED 250 Language Allowance AED 450 Service Charge (Starts After Probation Period)
* Opportunity to earn through tips and reservations.
* Comprehensive benefits package including:
* 2year employment contract
* Shared accommodation
* Visa sponsorship
* Health insurance
* Transportation to and from work
* Flight tickets (upon relocation)
* Daily meals during work hours
* Professional uniforms
* Ongoing training and development opportunities
* Minimum 21 years of age (no upper age limit) * Strong communication and interpersonal skills, with the ability to interact confidently with diverse guests. * Fluency in English and Russian (both written and spoken). * Previous experience in hospitality or customer service (not mandatory, but preferred). * A problem-solving and detail-oriented approach. * Ability to work effectively under pressure and prioritise multiple tasks simultaneously. * Proficient in basic computer applications.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
