Details:
Responsible for ensuring that the standards of cleanliness are met
Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Assign tasks, inspect work to ensure it's up to standard
Provide training to staff on how to best handle customers' requests
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence