Maxillofacial Receptionist

Person Specification Experience Essential

• ECDL or excellent PC literacy
• including knowledge of all Windows
• packages
• Experience working in a busy
• Customer focused office/NHS clinic
• environment
• An effective and supportive team
• player.
• Ability to prioritise and organise a
• changing workload and work
• systematically towards deadlines
• Able to deal with difficult people and
• to cope with confidential and sensitive
• information in a professional manner
  

Qualifications Essential

• Educated to GCSE or equivalent
  

Desirable

• NVQ level 2 in customer care
  

Knowledge and skills Essential

• To assist in maintaining own and
• others Health Safety and security.
• Establish and maintain
• communication with others on routine,
• daily and operational matters.
• Contribute to own personal
• development
• Computer literacy
• Practical, resourceful and well organised
• Able to develop and maintain effective
• working relationships with colleagues
• at all levels, ensuring tact and
• diplomacy at all times
• Flexible attitude and approach to work
• and willing to work at short notice to
• cover staff absences.
• Have sufficient manual dexterity to
• operate a Qwerty Keyboard, and
• navigate mouse driven technology
• Ability to work unsupervised with a
• pro-active approach
• Ability to record accurate messages,
• ensuring they are passed on
• appropriately
• Able to check own work