Sr ServiceNow Engineer

Duties and Responsibilities:

• ServiceNow Platform administration, configuration and development including:
• Business Rules, Workflows, UI, Client Scripts, Security, Web Services Integration.
• Experience working with ServiceNow CMDB implementation.
• IT Service Management and ITIL principles and practices.
• UI and UX design and usability principles.
• Requirements elicitation.
• Training material development and dissemination to employees.
• KPI, Report, Dashboard and Web Page development and implementation.
• Workflow and forms development.
• In depth CMDB, Discovery and ITSM Knowledge.
  

Experience required Qualifications:

• Active DoD-issued Secret Clearance is a MUST
• 5-10 years' experience with ServiceNow Platform administration, configuration and development.
• 5-10 years' experience working with ServiceNow CMDB implementation.
• Experience with developing training material and disseminating them to employees.
• In depth CMDB, Discovery and ITSM Knowledge.