CRM Project Coordinator and amp; Business Analyst
Responsibilities:
- You ll be leading a team of business analysts in the role of project You should be able to speak the language of Business Processes , SDLC, Scrum/Safe Agile and also that of Project Management .
- Serves as first point of contact and the liaison between the business leads and development team for all onboard and design requests (discovery, status of requirements and development).
- Facilitate handover of requirements from business to development team; work closely with business analysts for requirement
- Manage client expectations and
- Communicates updates to business leads and IT Manager on an ongoing
- Organize, attend, and participate in stakeholder/client meetings, as
- Prepare and maintain documentation for meetings as needed, including presentations, agendas, minutes, action items, risks,
- Facilitate and/or chair internal team meetings such as risk and schedule
- Prepare, review, and deliver standard project reports, such as weekly and monthly status reports
- Maintain the project schedule and
- Ensure that project planning and control documents ( Project Management Plan) are updated, reviewed, and delivered according to the project
- Assist in supporting internal processes to maintain compliance with internal and
- Support the Project Manager with additional tasks and support as
Required Skills
- Understands CRM functionality in a health/pharma
- Fair understanding of payer and provider related business
- Exceptional verbal, written and presentation
- Ability to work effectively both independently and as part of a
- Does not hesitate to follow up with
- A positive and winning
- Collaborative, pragmatic and
- Experience working on Cloud computing platforms and challenges in integrating applications across
Desired Skills
- Prior Experience in healthcare or insurance companies
- SAFe Agile experience is a
- Salesforce Admin Certification is
- Project Management certification (PRINCE2 and/or PMP/PMI)
- Education/Experience Level:
- BS Degree
- 5+ years and #x27; experience in medium to large size programs/projects
- Jobs by Force Smiths