Senior Biopharmaceutical Rep - Gen Med - Kuwait - Amgen

Responsibilities:

• Collaborates with manager to develop and implement territory POA and key account plans
• Evaluates progress versus plan monthly and agrees to course corrections with manager
• Contributes to Cluster/Territory Teams and proactively collaborates (Medical Affairs/Key Account Manager etc.) to agree on key account plan objectives/responsibilities
• Engages with peers and District Manager and crossfunctional teams to improve product knowledge
• Demonstrates an understanding of industry and healthcare trends of how retail practices clinics and hospitals operate
• Follows through on customer commitments and requests in a timely fashion
• Reports customer activity in the CRM system and ensures customer profiles are kept uptodate
• Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs
• Operates within the agreed expense budget aligned with POA priorities
• Seeks advises and assistance to organize activities in a timely fashion and followup with customers
• Continuously develops and improves product knowledge communication and selling skills through selflearning and active participation in agreed training programs. Drives own development

Authority:

• The definition of Accounts and DMGs
• Development of Account plans and implementation once approved
• Implementation of expense budget
• Price policy implementation plan

Output:

• Action plans per Priority Account (developed with Sales Reps and DM)
• Inclusion of products in Kuwait Hospital Formularies without restrictions and with price conditions that reflect the value
• High quality internal and external customer relationships
• Periodic activity reports in covered area (net sales analysis Price evaluation discounts evolution calls.)
• developing solutions together to address customer needs and bring maximal value for all parties

Qualifications:

• Bachelors degree
• Minimum 3 to 5 years of experience in the pharmaceutical industry in a salesrelated job
• Experience in MOH Endocrinology Rheumatology Orthopedics and Biotechnology related field.
• Understanding of Kuwait healthcare system and patient flow especially MOH
• Experience with computer systems (CRM databases and MS Office)
• Strong written and verbal communication
• Fluency in local language both in oral and written communication
• Kuwait relevant local legal qualification (Transferrable residency and valid driving licence) is a must

Preferred Requirements

• Bachelors degree in life science or (bio) medical sciences Pharmacy is preferred
• Knowledge of Customer Relation Management principles
• Exposure to interactions with various disciplines and organizational levels
• Exposure to project management principles
• Demonstrated resilience in complex environments
• Demonstrated high learning agility

Required Training

• Product and market/PMC
• Traineeship in therapeutic area
• IT applications and CRM system
• Values culture policies and business processes
• Presentation skills
• POA/key account planning