AI Support Engineer ITIL certification required

Bachelor s degree in Information Technology, Computer Science, or Computer engineering from a recognized

Knowledge in ISO20000 and certification in

8 years of experience from a recognized organization including minimum 6 years in supporting AI applications and

Excellent understanding and work experience with artificial intelligence s technologies including machine learning, computer vision, natural language processing, and robotics,

Hands-on experience with one or more artificial intelligence s frameworks and tools such as TensorFlow, Theano, Keras, Scikit-learn, Spark, Flume, Dataiku, Informatica, DevOps, MLOps,

Good understanding of the commercially available artificial intelligence

Good experience of one or more programming languages to work with artificial intelligence frameworks such as SAS programming, Python, Java, Scala, R, or C++,

Excellent service management skills to develop and direct service desk

Ability to initiate and direct service improvement projects in support of strategic and operational

Excellent communication skills; report writing and group facilitation; presentation and public speaking, excellent skills in high-end configured

Knowledge on latest developments of service management

Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work

Computer-literate performer with extensive software proficiency covering wide variety of

Exceptional listener and communicator who effectively conveys information verbally and in

Resourceful team player who excels at building trusting relationships with customers and

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent

Innovative problem-solver who can generate workable solutions and resolve

Requirements