Female Telephone Operator

• Answers incoming calls.
  
  
• Directs call to guest rooms, staff, or departments.
  
  
• Places outgoing calls.
  
  
• Receives guest messages and deliver the same to the guest.
  
  
• Logs all wake-up call requests and performs wake-up call services.
  
  
• Provides information about hotel services to guests.
  
  
• Provides paging services for hotel guests and employees.
  
  
• Knows what action to take when an emergency call is required.
  
  
• Assists in reporting telephone equipment or service complaints and problems.
  
  
• To be fully aware of and adhere of health and safety, fire procedures.
  
  
• Multitasking abilities will always come in handy.
  
  
• Must be polite and courteous while answering the phone.
  

Requirements

Benefits