Warehouse Manager

• liaise with customers, suppliers and transport companies
• coordinate and monitor the receipt, order, assembly and dispatch of goods
• use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• coordinate the use of automated and computerised systems where necessary
• respond to and deal with customer communication by email and telephone
• keep stock control systems up to date and make sure inventories are accurate
• plan future capacity requirements
• organise the recruitment and training of staff, as well as monitoring staff performance and progress
• motivate, organise and encourage teamwork within the workforce to ensure productivity targets are met or exceeded
• produce regular reports and statistics on a daily, weekly and monthly basis
• brief team leaders on a daily basis
• visit customers to monitor the quality of service they are receiving
• maintain standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely
• oversee the planned maintenance of vehicles, machinery and equipment
• where appropriate, oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems