Creative

Responsibilities:
• As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects.
• You use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going.
• By adjusting your teaching style to each user’s individual skill level, you maximize his or her understanding and your own time.
• You recognize that purchasing a new product can sometimes help customers attain their goals.
• But you’re also an excellent listener, taking the time to understand what each user hopes to achieve or learn.
• You’re proud to enrich the lives of others – whether customers or team members – through teaching, in the way only a Creative can.
• You spend much of your time leading scheduled training sessions, but you’re still comfortable interacting with store customers between those sessions.