Food and Beverage Captain

Welcomes guests and provides a high standard of restaurant service.
• To be responsible in running day to day operation of his/her shift.
• To ensure Ibis culture, service and operational standards, relating to F&B are compiled with.
• To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manuals.
• To maintain the highest level of guest satisfaction and strive for perfection and excellence.
• To have a complete knowledge of all food & beverage menus / wine lists and other food and beverage products in details and be able to advise guests accordingly.
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour.
• Helps increase the restaurant's revenue through his/her sales efforts.
• Promotes the F&B offer.
• Offers an attentive service to guests, adapting to any constraints.