TechnoFunctional Consultant

Responsibilities:
• Responsible for report development and other custom level set ups in Yardi based on user requirements.
• Provide technical and functional support to business for Yardi Voyager.
• Responsible for resolving all Yardi issues directly or through Yardi support.
• Will be responsible to track and update the assigned IT helpdesk tickets raised as per the stipulated SLA.
• Providing support and maintenance services for Yardi workflows and processes.
• Assist/Train personals to resolve problems with existing Yardi workflows and processes.
• Create/Import ETLs and train business in creating and import the ETLs.
• Configure & Customize the necessary modules/ process.
• Coordinate with business users and external partners for resolution of issues.
• Deployment of code and application setups in UAT and Production environments for any internally developed Yardi modules.
• Aid in data migration support to Yardi system from existing applications