Groups Conference & Events Agent

Responsibilties:

• Handling all of the group inquiries through the system.
• Convert, quickly, inquiries into contracted business.
• Maintaining the system with accurate and efficient data .
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
• Provide prompt and efficient service while maintaining the hotels brand standards