Spa Receptionist

Responsibilities:
• Reports any problems or questions to Supervisor
• Clean and tidy the areas when necessary
• Assist in the all operations of the Spa and to have knowledge of all Spa menu
• To report anything which may be a Health & Safety hazard
• Attends pre-shift briefings and handover to Supervisor/colleague at end of shift.
• Assist guests with product information and retail sales
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Consistently offer professional, friendly and engaging service
• To report any equipment malfunctioning.
• Maintain stock levels and ensure all products are displayed as per standards
• Provide guest information relating to spa menu and special offers
• Assist guest with the use of sauna, steam, day pass and spa facilities etc.