SALON FRONT DESK SUPERVISOR

If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the front desk supervisor for our facility. This leadership position may be right for you if you enjoy greeting people with warmth and friendliness and are ready to help at a moment’s notice. You must be willing to go the extra mile to keep our guests satisfied, and you must also be able to manage a variety of tasks at the same time. If you’re ready to take on the task of ensuring the facility runs smoothly, we’d love to hear from you.

Job Responsibilities:

• Welcome guests and visitors to the front lobby of the facility, record their information and advise them on our services based on their needs.
• Coordinate solutions quickly when guests experience problems with technicians and/or service staff.
• Collect the guest’s payment using either credit/debits cards or cash.
• Settle the facility register at the end of each shift or day by counting the drawer, printing receipts, and running financial activity reports.
• Ensure that extra services ordered by the guests, such as drinks, entertainment, and food, are properly accounted for and charged on the final bill.
• Communicate with other staff, such as technicians or maintenance.
• Keep the reception area inviting and clean by vacuuming, dusting, setting up welcome supplies, and other various duties.

Job Skills & Qualifications:

Required:

• High school diploma or an equivalent credential
• Two or more years of experience working in a reception
• Strong management and leadership skills
• Attention to detail and ability to meet deadlines
• Commitment to delivering excellent customer service

Preferred:

• Bachelor’s degree in a field related to business or tourism
• Supervisory experience and strong leadership qualities