Server, Max’s

Responsibilities:
• Cleans tables and refilling water pitchers and ice buckets. Resets the table as needed.
• Obtains current information regarding soup of the day and lunch special, as well as menu items not available for the day.
• Receives, smiles, greets and ushers guests to table.
• Presents menus and answers all questions regarding food and drink items.
• Handles minor customer complaints, and refers major complaints to the Dining Supervisor.
• Presents guest checks or chits, receives payments and remits payments to the cashier.
• To ensure accurate cash, credit card and voucher management in accordance with policies and procedures.
• Maintains cleanliness in the dining area.
• When customers are ready to leave, ushers them out with a smile and says,
• Removes excess table settings when customers are seated.
• Replaces and refills condiments.
• Suggests and promotes specialty of the house, promotions and seasonal products.
• Attends to customers’ needs, requests, suggestions, inquiries and complaints.
• Clears dirty dishes and merchandise additional menu items, including dessert, coffee, tea, etc.
• Prepares, cleans, and maintains the waiter station and dining area.
• Performs other duties as assigned.
• Takes and repeats customers’ orders and helps in selecting food items as necessary.
• Assists in conducting inventory of utensils.
• Makes sure orders are served promptly to customers and attends to additional orders and requests.