Admin Assistant

Responsibilities:

• Administration of the credit control notification to ensure our customers are advised of any outstanding balance
• Handling the inbound balance inquiries from internal and external customers
• Administration of the internal processes regarding the management of customers pending lapse
• Take ownership of the inquiries and liaise between departments/suppliers/intermediaries to provide a 'seamless service' to customers
• Take accountability for the daily administrative tasks required per set service standards and process parameters.
• Ensure that receipts from customers are being processed on a daily basis in line with agreed processes and service targets
• Benefits:Labor Card