General Manager

Responsibilities
• To be responsible for following up on minutes ensuring Department Heads action tasks as requested by the General Manager to meet deadlines.
• To organise General Manager’s diary.
• To order stationery and issue Purchase Requests as required for the Executive Office.
• To process promptly all in and out going accommodation requests including GM complimentary requests.
• To act as liaison between Strategy members and the General Manager, ensuring all message are passed on and meetings arranged as requested.
• To maintain General Manager’s up‑to‑date mailing list for such events as sending Christmas Cards.
• Ensure equipment in Executive Offices, including photocopier is working at all times with adequate supplies of paper, toner, etc. Call maintenance engineers when required
• Deal with all telephone enquiries promptly and accurately recording messages for the General Manager.
• Maintain an up‑to‑date comprehensive filing system ensuring correspondence is filed on a daily basis and old correspondence/files cleared out on a regular basis.
• To manage an efficient and effective trace system for the General Manager to ensure action is taken at the appropriate time on relevant matters. Similarly ensure follow‑up is done on matters initiated and requiring a response and deadlines are kept.
• To keep the office area clean, tidy and presentable at all times.
• Meet and greet visitors and offer/order refreshments when appropriate.
• To perform any other secretarial duties as requested by the General Manager or on his behalf and for hotel visitors and VIPs.
• To be responsible for compiling and issuing meeting agendas at least two working days prior to the meeting and issuing minutes within three working days.