Duty Manager

Responsibilities
• To act on behalf of the General Manager, as contact person for the guest.
• To provide care and assistance to guest during their stay, and deliver where necessary professional service recovery.
• To ensure, through effective supervision, that all operational services function with the utmost efficiency as per departmental Operations.
• To implement an efficient method for standards quality all operational departments.
• Hospitality Management Degree
• Professional and courteous demeanour; ability to relate to others well
• Enthusiastic and engaging personality
• Trustworthy and discrete; high degree of personal integrity
• Able to multitask
• Highly attentive to detail, yet also able to discern items of true importance and prioritize accordingly
• Takes initiative and exercises good judgment